Delivery Lead
The Delivery Lead is a fully customer-facing role that comes with ownership of client engagements - and, in the new world, ownership of the discovery that shapes them. As Enablis shifts its mix from largely traditional delivery to an even split with AI-native work, this role works across both: leading conventional delivery engagements and our new, value-led initiatives.
What you'll do
- Lead conventional delivery engagements to the standard clients already trust us for
- Lead value-led arcs — an assessment in days or weeks, a ~six-week POC build, an MVP with a mandate — that end on evidence, not a calendar
- Run discovery workshops and structured interviews that produce a one-page problem statement, a named sponsor and a shortlisted use case
- Immerse in client workflows: map who does the task today, which systems it touches, whether the data is good enough, where a person must stay in control, and what the work costs now
- Rapidly screen and prioritise candidate workflows on value and ease, building the ranked backlog that feeds a client roadmap
- Build a defensible value case before and during the build — value the client's CFO can sign off, not cycle-time anecdotes — and turn the assessment into scope, protecting fixed-price commercials from drift
- Work prototype-led, always showing something tangible, and run evidence-based gates: go / adjust / stop — treating an honest "stop" as a good outcome
- Plan beyond the POC: the route to production, who would own and run the solution, and the mini operating model that lets it scale
- Manage stakeholder relationships and expectations across customer and third-party roles, from front-line teams to C-suite
- Act as a bridge back to central teams: contributing to governance, sharing reusable assets and proof points with BD, and feeding our communities of practice
What we're looking for
- Strong working knowledge and the ability to embody agile principles, with experience of mainstream methods (Scrum, Kanban, Lean/Startup) and standard ceremonies
- Able to fit into, or work alongside, traditional project and programme management structures — many client engagements still run this way
- Uses AI daily and can demo a working prototype with confidence
- Understands what makes AI delivery different: probabilistic outputs, evaluation and guardrails, and the trust users must build before they delegate to a system
- Tests agent-user fit: judging whether the AI can do the work, whether users will trust it enough to delegate, and whether it pays
- First-class people skills and emotional intelligence, with the ability to cultivate strong stakeholder relationships
- Excellent communication skills, both verbal and written, from front-line teams to C-suite
- Commercial and political awareness, and an instinct for both risk and opportunity — spotting and scoping the next opportunity from a problem lens
- A clear and concise approach to documentation
- Willing to embrace complexity and uncertainty, with the energy to motivate and inspire a team during difficult periods
Nice to have
- Experience pairing with a Commercial Business Analyst on in-depth value models
- Experience measuring adoption and value against a baseline
- A creative streak that adds an element of joy for our people and customers
Tech & skills
What you'll get
- 30 days holiday + bank holidays
- Competitive salary
- Pension matched up to 5%
- Private healthcare (Bupa)
- £2k learning budget
- AI tooling: Claude, Copilot and more
- Flexible hybrid working
Interested in
this role?
Drop us your details and we'll be in touch.
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Convince us
we need you.
If none of our listed roles are quite right but you think you'd thrive here, tell us. No cover letter template. Just what you're great at and what you want to build.