Job description
The Business Analyst role acts as a crucial bridge between business stakeholders and technology teams, translating complex requirements into clear, actionable deliverables that drive successful project outcomes. This can apply to discrete projects and single workstreams all the way through to large programmes of work
As an integral part of cross-functional teams, the Business Analyst combines strong analytical capabilities with excellent stakeholder management skills to uncover, document and validate business needs. They must be comfortable working at both strategic and tactical levels, understanding how individual changes contribute to broader business objectives. While their primary focus is on analysis and documentation, they need to maintain sufficient technical understanding to engage effectively with engineering teams and validate proposed solutions. The Business Analyst will typically work alongside developers, testers, and product owners, but as a consultant, they must be capable of building strong relationships with stakeholders at all levels and driving decisions through influence rather than authority.
In addition to their project teams, the Business Analyst is supported by our delivery communities which enable them to leverage the skills and experience of a wider set of practitioners.
Key Skills
- Strong working knowledge and the ability to embody agile principles.
- Experience of mainstream agile methodologies e.g. Scrum, Kanban, Lean/Startup.
- Experience of requirements capture and prioritisation techniques e.g. BDD, three amigos, process / value stream mapping, the cone of uncertainty.
- Confident at running and facilitating workshops.
- Capable of producing clear user stories, acceptance criteria and process flows
- The ability to simplify complex ideas.
- A clear and concise approach to documentation.
- Knowledge of visualisation and modelling techniques.
- Excellent communication skills, both verbal and written.
- Ability to cultivate strong stakeholder relationships.
- A collaborative nature and high degree of empathy for other project roles e.g. QA.
- Willing to embrace complexity and uncertainty.
- An analytical mind and good attention to detail.
